1. Purpose and Scope of Data Collection

GLOBAL WINE IMPORT EXPORT COMPANY LIMITED (hereinafter referred to as “Global Wine”) is committed to protecting the privacy of our customers’ personal information. The data collected on our website primarily includes: email, phone number, username, and shipping address. This is mandatory information that Global Wine requires members to provide when registering for our services, allowing us to contact and confirm orders to ensure consumers’ rights.

Members are solely responsible for the security and retention of any service usage under their registered name, password, and email box. Furthermore, members are responsible for promptly notifying Global Wine of any unauthorized use, abuse, or security breaches by third parties so that we can take appropriate measures.

2. Scope of Information Usage

The Company uses the information provided by members to:

  • Provide services and deliver orders to members; send notifications regarding information exchange activities between members and the website.
  • Prevent activities that destroy member user accounts or impersonate members.
  • Contact and resolve specific issues with members in special cases.
  • We do not use members’ personal information for purposes other than confirmation and contact related to transactions at Global Wine.
  • Legal Compliance: The Company is responsible for cooperating and providing members’ personal information upon request from judicial authorities, including: Procuracies, Courts, and Police investigation agencies related to any legal violations by the customer. Aside from this, no one has the right to infringe upon members’ personal information.

3. Data Retention Period

Member’s personal data will be stored until a cancellation request is made or the member logs in to perform the cancellation. In all other cases, members’ personal information will be kept confidential on Global Wine’s servers.

4. Address of the Unit Collecting and Managing Personal Information

  • GLOBAL WINE IMPORT EXPORT COMPANY LIMITED
  • Address: Thanh An Area, Vu Ninh Ward, Bac Ninh Province, Vietnam
  • Hotline: (+84) 982 955 618
  • Email: congtytnhhruouvangtoancau@gmail.com

5. Commitment to Customer Information Confidentiality

Personal information of members on the website is committed to absolute confidentiality according to the Company’s personal information protection policy. The collection and use of each member’s information are only performed with the consent of that customer, except where otherwise provided by law.

We commit to:

  • Not using, transferring, providing, or disclosing members’ personal information to any third party without the member’s permission.
  • In the event of a server hack resulting in the loss of member personal data, Global Wine will be responsible for reporting the incident to the investigating authorities for timely handling and notifying the members.
  • Absolutely securing all online transaction information of members, including digitized accounting invoices and documents.